1. When will I receive my order?
-Standard delivery takes about 48 to 72 hours with Colissimo (France only). For Europe, the delivery time is 3 to 6 working days.
If it’s a pre-order, the production and shipping time is clearly stated in the product page.
2. How can I track my package?
-As soon as your order ships, you’ll get a tracking link by email.
We use Colissimo for fast and reliable shipping.
3. What payment methods do you accept?
-All payments are handled securely via SumUp.
We accept credit cards, Apple Pay, Google Pay, and more.
4. Can I modify or cancel my order?
-If your order hasn’t been shipped yet, contact us quickly — we’ll do our best to help you out.
5. Do you offer returns or exchanges?
-Yes! You have 14 days after delivery to request a return or an exchange.
Items must be unworn and in original condition.
6. Where do you ship?
-We ship to all 27 countries of the European Union all this at no extra cost
More countries may be added soon.
7. Need help?
-Feel free to contact us at contact@lococlothings.com or on Instagram @clothings_loco